This Whistler property features 6 restaurants and lounges. A sauna and an outdoor hot tub provide places for guests to relax. Free Wi-Fi is available in all guest rooms. Whistler Village Gondola is a 5-minute walk away. A flat-screen TV is provided in each room at The Crystal Lodge. A refrigerator and tea and coffee-making facilities are included. Guests can enjoy free local calling. A variety of dishes are featured at the on-site restaurants at Whistler Crystal Lodge and Suites. Options include steak and Italian specialties. After a long day, guests at the Crystal can relax at the on-site salon and spa, or reenergize in the 24-hour fitness room. An outdoor heated pool is also on site. Whistler Golf Club is a short walk away. Whistler Conference Centre is 140 yards from The Crystal Lodge.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Whistler, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
and
1 sofa bed
2 sofa beds
and
1 queen bed
1 king bed
and
1 sofa bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 king bed
Living room:
1 sofa bed
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
Living room:
1 sofa bed
Bedroom 1:
1 king bed
Bedroom 2:
2 twin beds
Bedroom 3:
1 king bed
Living room:
1 sofa bed
1 king bed
and
1 sofa bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.2
Facilities
8.6
Cleanliness
8.9
Comfort
8.8
Value for money
8.2
Location
9.6
Free WiFi
8.9
High score for Whistler
Select topics to read reviews:

See what guests loved the most:

  • Matt
    Brazil Brazil
    Everything was great! The staff was super friendly and the room was quite nice, especially the view of the mountain. It's well located so it's easy to walk around the city.
  • Everythingnow
    Canada Canada
    Pool and hot tub, beds were comfortable, great location, robes and slippers, ski storage area great for storage of wet items
  • Tan
    Canada Canada
    Modern and clean. All the staff we encountered were friendly and nice. The pool was a nice temperature. Access to shops and restaurants.

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant #1
    • Cuisine
      Italian • Local • International

Amenities of The Crystal Lodge
Great facilities! Review score, 8.6

Most popular amenities
  • Outdoor swimming pool
  • Private Parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Skiing
  • Fitness center
  • Restaurant
  • Facilities for disabled guests
  • Bar
Bathroom
  • Toilet paper
Bedroom
  • Wardrobe or closet
  • Alarm clock
Room Amenities
  • Clothes rack
Ski
  • Ski storage
Pets
Pets are allowed on request. No extra charges.
Activities
  • Live sports events (broadcast)
  • Live music/Performance
  • Temporary art galleries
  • Horseback riding
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
  • Canoeing
    Off-site
  • Ping-pong
  • Pool table
  • Game room
  • Skiing
  • Fishing
    Off-site
  • Golf course (within 2 miles)
    Additional charge
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Snack bar
  • Bar
  • Restaurant
Internet
WiFi is available in the rooms and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs CAD 35 per day.
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Baby safety gates
  • Board games/Puzzles
Cleaning Services
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Convenience store on site
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Private entrance
  • Carpeted
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
Accessibility
  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Fenced pool
Spa
  • Fitness
  • Spa/Wellness packages
  • Spa facilities
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Hindi
  • Filipino

House rules

The Crystal Lodge takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 21

Pets

Free! Pets are allowed on request. No extra charges.

Mastercard Visa American Express Cash is not accepted The Crystal Lodge accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

When booking 9 rooms or more, an initial deposit of the first night for each room plus tax is required and is nonrefundable. The remaining balance will be processed 30 days prior to arrival.

If the group cancels more than 30 days prior to arrival, the initial deposit shall be forfeited. If the group cancels within 30 days of arrival, all reservations will be nonrefundable.

Please note that we are a dog-friendly hotel, and we accept up to two dogs at this property; any additional dogs are charged at $150 per dog per stay.

Self-parking is CAD $25 plus tax per vehicle, and valet parking is CAD $30 plus tax per vehicle.

Please note that guests must be 21 years of age or older to check in; over holiday weekends, guests must be 25 years of age or older to check in. (This restriction also applies during Victoria Day weekend.)

A valid ID is required. Please contact the hotel for further details.

When booking 9 rooms or more, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

FAQs about The Crystal Lodge

  • The prices at The Crystal Lodge may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at The Crystal Lodge is from 4:00 PM, and check-out is until 11:00 AM.

  • Room options at The Crystal Lodge include:

    • Double
    • Family
    • Quad
    • Suite

  • The Crystal Lodge is 1,000 feet from the center of Whistler. All distances are measured in straight lines. Actual travel distances may vary.

  • The Crystal Lodge has 1 restaurant:

    • Restaurant #1

  • Yes, there's a hot tub. You can find out more about this and the other facilities at The Crystal Lodge on this page.

  • The Crystal Lodge offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Cycling
    • Hiking
    • Pool table
    • Skiing
    • Game room
    • Ping-pong
    • Fishing
    • Canoeing
    • Golf course (within 2 miles)
    • Horseback riding
    • Live music/Performance
    • Spa/Wellness packages
    • Temporary art galleries
    • Spa facilities
    • Live sports events (broadcast)
    • Fitness
    • Swimming pool

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.